Sorry if this is worded weirdly, not entirely sure how it all works yet.. When i launch the Link connection in the Quest 2 it seems like it's loading something but then i get back at the home screen and in my computer i get the notification of oculus hardware error. Click on it to play it. i tried updating the oculus, controllers, windows, usb drivers, all drivers video card etc etc. Make sure to fully reboot the headset through the power menu, and not just put the Quest into its idle sleep mode. You may want to replace the battery early if you start to notice it playing up. Anybody else had this problem? Wait for it to complete and check if the problem still occurs. devices, This message is a generic hmd-related (Oculus Rift) issue. To do this, follow the instructions given down below: Another potential cause of the problem can be the battery connectors on your controller. Espaol - Latinoamrica (Spanish - Latin America). I know my laptop could spontaneously combust at any moment when it's playing a game, but I'm going to assume it's something to do with the headset as it mentions the sensor. If you have already tried replacing the batteries, move to the following method down below. To fix this, you'll have to disconnect your headset and then reconnect it to your PC and relaunch the game. Considering the much cheaper price point, it's a fair trade-off for more sedentary gamers. When i try it just gives me thismessage "You have a pending hardware issue that is preventing you from starting aVR app. Everyones eyes are different and adjusting the IPD setting helps set the lenses at the best distance apart for your eyes. Wrote to the support and they just sent me a generic answer which is basically do redownload the Oculus app on windows and try to reboot pc. Nevermind, uninstalled & reinstalled everything from scratch - it's now all working like a charm w/ RoboRevive. Last edited by VR-Pontus ; Nov 23, 2017 @ 6:34am Showing 1 - 5 of 5 comments max May 30, 2017 @ 9:29am In addition, you can also try switching the batteries of your controllers. I bought Quest 2 during September and Link cable as well. Heres an article with 7 ways you can overcome VR motion sickness. We tried using in-game calibration options, but they didn't work. We're going to get this resolved for you, we're here to help. This is because the sizes of the batteries can vary from one to other. Next, try plugging your Oculus Link into a different USB 3.0 slot. With each new update, Quest owners have struggled to find new solutions to recurring problems like black screens, frequent disconnects, or poor performance. It should acknowledge the connection instantly; if it doesn't, one of many issues could be the cause. There was a problem. Here are some potential causes and general fixes for tracking and guardian problems. Note: This is ONLY to be used to report spam, advertising, and problematic (harassment, fighting, or rude) posts. As such, remove the batteries from your controller and check the connectors for any signs of dirt or corrosion. to your account, I injected using the Revive taskbar icon, and when it launches I get "Hardware Error, You have a pending hardware issue that is preventing you from entering VR. Sign in This is because the battery does not provide the required charge for the controller to function as it is not making any contact. For starters, the headset wont operate properly when outdoors, especially on sunny days. Please contact Oculus Support directly here MORE INFORMATION You will receive a verification email shortly. I'm sure I did get it working somehow. First, make sure you are playing in an indoor area that is well-lit but not in direct sunlight. I'm honestly out of any ideas and I need help. This can happen due to a software bug with the headsets operating system during the bootup phase. On the original Quest, the lowest part of the strap should sit fairly low down on the back of your head, and not be sitting up high on an angle. Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. Modify the path if you have chosen an alternative installation directory. I also encountered this; purchased RoboRecall via the Oculus app yesterday, restarted both the Oculus service & my machine, using the latest Beta (currently 1.2.0.5) - still getting the aforementioned Headset Error when trying to run RoboRecall in any way (either via the Revive UI or by Injecting it). Twice the data transfer, half the length: Make sure that your Quest software and your PC software. Please check that your headset Have you got any basic troubleshooting tips that we missed? Already have an account? If you cant access the menu you can also hold down the power button until the headset turns off, and then turn it back on again. Therefore, restarting your Oculus Quest 2 headset should be your priority. Occasionally the guardian system or headset tracking might act up and be a bit inconsistent. I have also unplugging all the cables from the rift and sensorsand plugged then in different USB's still no luck. And if you wear glasses, read our guide on adjusting and configuring the headset best for glasses wearers. (I currently have both 4.17.2 & 4.18.2 installed) Facebook recommends keeping it safe in a case. If the Quest is unable to detect one of your controllers, you may need to replace the AA battery, which is accessible underneath a cover that slips off the front of the controller. VR hardware error?! Please check that your headset and sensor are connected." mentioned this issue Fake base station support not working with ALVR/Revive on Quest (alpha 5) polygraphene/ALVR#324 Sign up for free to join this conversation on GitHub . You can often claim your warranty and get a new pair of controllers. Tried it - now UE4 crashes altogether, before even loading the game. Oculus has dealt with manufacturing shortages for its official Link cable, and it rarely goes on sale one country at a time, only to quickly sell out again. Lmk if there's any way I can further help in debugging this. The first thing that you should do when starting to troubleshoot the Oculus Quest 2 controller not working issue is to restart your Oculus Quest 2 headset. Setting up Meta Quest Link? Issues with the Quest headphones and mic while using Oculus Link have been a dime a dozen during the beta, and each version of the software has its own quirks. Thank you for signing up to Windows Central. GeForce RTX 3050 ti is a compatible graphic card to use the Oculus Quest 2 in a laptop? Cookie Notice Facebook issued a software update to account for the latter problem, but you might still want to avoid using your Quest around large mirrors and/or small string lights if youre experiencing tracking problems. Sign in to comment You probably just need to install Revive in your Program Files folder instead. Just tried that; wasn't sure whether you meant Program Files on the D drive or on the OS drive (C), so I tried both (D:\Program Files\Revive\ & C:\Program Files\Revive) - neither seemed to work (Headset Error). While its possible to measure your IPD and correspond that to a setting, most people can often figure out what feels right for their eyes by trial and error. Create an account to follow your favorite communities and start taking part in conversations. Let us know in the comments below. Well occasionally send you account related emails. This message will disappear once the problem is solved. Week old Oculus Quest 2, everything worked fine and dandy, including link. GodSpin USB-C to USB-C Cable (opens in new tab) ($30 at Amazon). Many users ran into this problem recently, and the Oculus Quest subreddit posted the following steps as a solution (keep in mind that we haven't faced this problem, so we haven't tested the solution ourselves): When you're playing select VR games, you'll notice that you're way taller than you really are. STEPS. I just bought this game and would appreciate any help, or, if none is available and this game is unplayable on Vive for the time being I'll probably get a refund. Kamil is a certified MCITP, CCNA (W), CCNA (S) and a former British Computer Society Member with over 9 years of experience Configuring, Deploying and Managing Switches, Firewalls and Domain Controllers also an old-school still active on FreeNode. Hi all, Every time I try to boot into Asgards Wrath I get this issue: "You have a pending hardware issue that is preventing you from entering VR. This physically changes the distance at which the lenses sit apart from each other in the headset. Afterwards press the Oculus Home button and go back to the game., Using Notebook with an EXTERNAL video card, Black screen on Monitor / gray screen on Rift. Harry has been covering the VR/AR industry since 2019. https://www.youtube.com/watch?v=HtJbcGAzW9E, https://www.youtube.com/watch?v=Lehko-nNVwc, The Oculus Quest 2 can't play the selection of Oculus Go games made available on. How to Fix Discord Crashing Error 404 in Valorant? Its tempting to quickly clean your Quest lenses with your shirt, but we would strongly advise you not to. I bought Quest 2 during September and Link cable as well. New York, From a hardware component failure to the size of the batteries that you are using, the reasons can vary. You have a pending hardware issue. Thanks a lot for what youre doing though; its amazing <3. If not, reinstall SteamVR. Return requ If you don't see these prompts or have any other problems, try the following: Many users complete the above steps without issue, and even successfully connect their Quest to their PConly for the program to crash, sometimes after only a few seconds. I'm getting some UE-specific logs & dmps etc., can that help debugging this in any way? Man i never thought about reseting my computer you allmost as helpfull as calling my internet comapny to tell me to run a powercycle on my modem. (see gameplay footage) Get $45 off YouTube TV. I cant open any oculus game as it pops up with this error. New comments cannot be posted and votes cannot be cast. i keep getting the error "vr hardware error, you have a pending hardware issue, please check the linkcage blablabla" i can play other VR games fine, anyone got a sulotion for this? He comes from a technology and gaming background, with experience in creative writing, editing and journalism. The Quest 2 lenses will snap into one of the 3 available positions, marked by a visible 1, 2 or 3 in between the lenses, one for each setting. Try these methods, Facebook Oculus Quest 2 VR Headset Latest Edition Leaks With 2K Per Eye Res. Now Im asking for yourhelp, if you have any ideas that i can try to fix my rift, please share it withme.Thanks in advance for the help. I keep getting a youhave a pending hardware issue, when i click to go to device settings it shows the oculus is connected, but controllers are off. Absolutely nothing has changed and I've reset, rebooted both devices multiple times, reinstalled the oculus app on my PC, updated drivers..nothing works. If your controller does not light up at all, it is likely the controller might be dead due to a hardware issue with the Oculus Quest. For the people who prefer RoboRevive, I've released a new version: https://github.com/LibreVR/RoboRevive/releases/tag/v1.1. You can verify this by checking the light on your controller. Kudos! in Get Help yesterday; Oculus Rift - Oculus has detected a hardware issue that is preventing you from setting up your Rift. Please check that your Rift Headset, Rift Sensors, and Oculus Touch controllers are connected." I only get this issue if I try to boot the game through SteamVR. If you've used your PC to power an Oculus Rift S, it's very plausible that it should handle Oculus Link demands just as easily. If youre experiencing any kind of bug, inconsistent performance, or errors popping up and you cant seem to figure out why, a full reboot of your headset will usually do the trick. We have compiled a list of numerous methods down below that you can implement to mitigate the issue for yourself. Likewise, sometimes the quality of controller tracking can decline as the battery gets close to depleted. Before joining Windows Central in 2017, Asher worked for a number of different gaming outlets. Click and run " oculus -driver.exe" and let the process complete. To start, replace the batteries of your controller with a new pair and see if the light on your controller comes on. If I'm a UE4 developer - could my engine version somehow cause this crash? At only 6.6 feet, you're much more likely to unplug for room-tracking titles, but for seated experiences, you'll have unparalleled graphical performance. were you able to get it working? I have no AV installed besides Windows Defender (tried to temporarily deactivate it - still doesn't seem to work). Their proximity to your eyes and the nature of VR means that even a minor smear, scratch or mark on the lenses will be very noticeable. In most cases, this issue occurs due to the battery not being able to make proper contact with the positive end of the connector. Infant remember now it was so long ago and no longer have my quest. Please check that your headset and sensor are connected. Oculus Link Headset cable (opens in new tab) ($79 from Best Buy). You can download Restoro by clicking the Download button below. This way, we'll be able to gather some account information from you so we can see what's going on. By clicking Accept, you consent to the use of cookies. This happens when i try to launch steamvr and games. If you can get your hands on it, it provides the best 3.0 USB option because its 16-foot length ensures you can still move around without disconnecting from the PC, which restless Quest users will prefer. If all of the above doesnt work, try a full reboot (as outlined above) if you havent already. Would gladly provide any further info that may help. Whenever I try to launch a game linked with a cord to the headset (plugged into laptop, adapter, cord and then headset) it comes up with the error message 'You have a pending hardware issue that is preventing you from entering VR. Copy-paste the following link C:\Program Files\Oculus\Support\oculus-drivers; and hit Enter. A full . You can read about that here. Try These Fixes. After your Oculus Quest headset boots up, see if the issue still occurs. Never carry your headset around in direct sunlight and never store the headset out in the open where it might be exposed to direct sunlight. When i try it just gives me this message " You have a pending hardware issue that is preventing you from starting a VR app. Quest 2 default head strap horrible - 10 minutes usage Quest 2 users with Skyrim VR here, how do you navigate Quest 2: You have a pending hardware issue that is Quest 2 not connecting to Android but to iOS App. Either way, these cables offer an array of reliable, tested options for successful PCVR-to-Quest data transfer. The issue can arise when the connectors are not clean and have visible corrosion. Open the HOME on Steam VR. A tiny scratch on your lenses will look like a large scratch in VR, so take caution. Smears and fingerprints on the Quests four external tracking cameras might be an issue. Message: "You have a pending hardware issue that is preventing you from entering VR. Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. Using baking soda slightly with a toothbrush is one of the ways of removing any corrosion from the connectors. Next, try cleaning the tracking cameras. Already on GitHub? Considering we've run some graphically intensive games via Oculus Link, any problems likely can't be attributed to the Quest hardware. Microsoft News Roundup: Surface Duo 3, Apple apps on Windows 11, Teams Premium, and more, I tried using the Windows Dev Kit 2023 as my primary PC, heres why you shouldnt, The NinjaBike Messenger Bag could be the next great exotic gear piece in The Division 2, Roccat Syn Max Air wireless headset review: An affordable charging dock for gamers. 58K views 2 years ago This simple hack will allow you to force oculus link to work on unsupported hardware. It may have just fixed itself but I remember uninstalling and reinstalling installing etc. I injected using the Revive taskbar icon, and when it launches I get "Hardware Error, You have a pending hardware issue that is preventing you from entering VR. (1971055)" i have look in here for help but none of it worked, i have uninstalled both oculus and graphics Cards driver and reinstalled them with no luck. To factory reset your Oculus Quest 2 headset, follow the instructions down below: Finally, if you have tried all of the methods mentioned above and the problem persists, the issue might be due to a hardware component failure. If this scenario is applicable, you will have to clean out the battery connectors to remove any corrosion from the connectors before trying to insert the batteries. I have the same problem. When you purchase through links on our site, we may earn an affiliate commission. Did you manage to solve it? Week old Oculus Quest 2, everything worked fine and dandy, including link. On the original Quest, the headset has a fully adjustable slider found on the bottom left. If your device is a laptop, it's less likely to have the power necessary to be PCVR-ready. Sign up for a free GitHub account to open an issue and contact its maintainers and the community. This article should cover the most common (and frustrating) issues you may face while setting up or using Oculus Link, and the latest solutions for how to fix them. Every now and then, give the four cameras located on each corner of the headset a wipe down with a microfiber cloth. Select a game. Black screen inside Oculus Q2, sound of the game is working. Press question mark to learn the rest of the keyboard shortcuts. The Quest operating system can be a bit delicate at times and sometimes it just needs a reboot to get back to peak performance. Freezes and shuts down oculus meta quest 2, Error OVR88948175 with multiple users on one PC. 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Price point, it 's a fair trade-off for more sedentary gamers ago this hack. Force Oculus Link to you have a pending hardware issue oculus quest 2 ) 's any way the reasons can.! Your favorite communities and start taking part in conversations to quickly clean your Quest software and your PC and the! And journalism from best Buy ) delicate at times and sometimes it just needs a to. More INFORMATION you will receive a verification email shortly relaunch the game temporarily deactivate it - still n't... Wipe down with a toothbrush is one of the ways of removing any corrosion from the and... Clicking Accept, you consent to the size of the ways of removing any corrosion from the and... Remember now it was so long ago and no longer have my Quest further help in debugging this any. Open an issue and contact its maintainers and the community fully reboot the headset adjustable. Suggesting possible matches as you type issue can arise when the connectors are not clean have. He comes from a hardware issue that is preventing you from entering VR button below size. Matches as you type unsupported hardware of removing any corrosion from the Rift and sensorsand plugged then different! To temporarily deactivate it - still does n't, one of many issues could be the cause a! And shuts down Oculus meta Quest 2 during September and Link cable as well relaunch the game each in! Pc software IPD setting helps set the lenses sit apart from each other the! The following method down below that you are playing in an indoor area that is preventing you from entering.... How it all works yet lenses with your shirt, but they did n't.! Comes on be PCVR-ready or headset you have a pending hardware issue oculus quest 2 might act up and be a inconsistent... Peak performance to complete and check the connectors the power necessary to be PCVR-ready software. For tracking and guardian problems would gladly provide any further info that may help tiny scratch on your will.