Tapi Carpets & Floors has 5 stars! Here at Tapi, there are lots of ways to place an order for your new flooring. Save up to 100 a year . Everyone was so helpful when measuring up and ordering new carpet. Grab time with our flooring experts and all our samples to help you choose. The other hurdle which could potentially hold up your order is fitting. Use it at check out! Door easing, whipping (the process of stitching the edges of the carpet with a yarn edging to prevent these from fraying), waste removal and uplift. Carpet Underlay Tapi Gold Heavy Use Underlay VS Tredaire Colours Green Carpet Underlay Gold Coloured Flat Bed Sponge Rubber VS Green Coloured Flat Bed Sponge Rubber Both have a thickness of : 10.30mm (approx) Both have a Tog Rating: 1.47 Tog Both have a Impact Sound Reduction of: 44db Tapi Wonder Underlay VS Tredaire Softwalk Carpet Underlay The Website is provided on an AS IS and AS AVAILABLE basis without any representation or endorsement made and without warranty of any kind whether express or implied, including but not limited to the implied warranties of satisfactory quality, fitness for a particular purpose, non-infringement, compatibility, security and accuracy. Yes! To the extent permitted by law, Tapi Carpets & Floors will not be liable for any indirect or consequential loss or damage whatever (including without limitation loss of business, opportunity, data, profits) arising out of or in connection with the use of the Website. Tapi Carpets & Floors Basildon. Assistant Manager. Uneven floorboards and surfaces, if left uncorrected by the customer, can affect the appearance of your new flooring by being seen through to the surface. We refresh our ranges on a frequent basis and so cannot promise your specific design or colour will be available in the future should a box be needed so we would always recommend you keep any boxes that might be left over for these reasons. It may, on the rare occasion, be necessary to involve the services of a specialist contractor. Smart ways to shop with Tapi. The evening before your delivery, you will receive an SMS confirming the 2-hour slot your order will arrive, including a tracking link. Where Tapi has been asked to make the arrangements for your flooring to be fitted, we agree to act as your agent and for this service an introduction fee per m2 is chargeable. In the year to December 2017, the latest set of accounts published on Companies House, Tapi Carpets posted a loss of 10.9 million, despite making sales of 56.9 million. - Preparing, packaging and delivering your new flooring. If your room is close to the nominal width of the carpet, please allow for extra in case a join is required. Flattening will change the apparent colour of the carpet shading ("shading") and may be permanent ("pile reversal") and may appear to be random but this is not a fault. Book an online consultation with one of our team from the comfort of your sofa. Tapi Carpets & Floors Careers and Employment - Indeed.com Partnering with Tapi is unique. Yes, we do! To provide our customers with peace of mind and to demonstrate our commitment to a responsible service provision, Tapi is a registered full member of The Furniture & Home Improvement Ombudsman. 1st Floor Please keep your receipt as proof of purchase. Our carpet fitting service costs 5.30 per m2 - just let us know if you want fitting included in your quote. Fitting carpet or any other type of flooring purchased from Tapi is an additional service we can arrange if you need us to. We will try to resolve any issues that you have as quickly as possible and if necessary, we will explain how to follow our complaints procedure. While the majority of our collection is available to order as samples online, we do have a few flooring ranges that can only be seen in the stores. Approx. You agree to indemnify and hold Tapi Carpets & Floors and its employees and agents harmless from and against all liabilities, legal fees, damages, losses, costs and other expenses in relation to any claims or actions brought against Tapi Carpets & Floors arising out of any breach by you of these Terms and Conditions or other liabilities arising out of your use of this Website. TAPI CARPETS & FLOORS LIMITED - Free company information from Companies House including registered office address, filing history, accounts, annual return, officers, charges, business activity Credit is subject to application and Status. This order is a legally binding contract even if you have only paid a deposit. Find your nearest store, using our store finder, and come and speak to one of our flooring experts today, We can arrange to fit your new flooring perfectly. For example, there might be a similar style of carpet in stock that could be fitted immediately, so we'll ask if you're happy to wait or whether you want to change your order. Carpet must stay in the original location and not be moved or tampered with and should only be used according to our recommendations. Please confirm you would like to subscribe to our newsletter? We excite people about the transformative effect that great floors can have on their home. Our home consultant or estimator will not be able to ascertain if your subfloor requires extra preparatory work if your existing flooring is in situ at the time of the inspection. I would like to return some leftover flooring. Approx. We can then efficiently plan the exact amount of carpet or flooring you'll need before you order. When you place an order with us via our Order Direct line, your nearest Tapi store will take care of your order going forward. Pop in and see us! As a start-up, Tapi has been able to take an innovative approach to all aspects of the business and the "edgy, modern-facing" flooring brand has been designed around the customer. Tapi order change/cancellation. 40 minutes. Have the floor you adore with up to 4 years interest free credit, 0% APR and no deposit! Home consultations available. Receive the latest offers, promotions and Tapi news delivered straight to your inbox with our exclusive email newsletter. Editor, Marcus Herbert. The Harris Family and the Tapi founders are a small team of specialists who have worked in the Carpet and Flooring industry collectively for over 200 years. There may be a significant variation in the colour and design of your floor due to the random nature which occurs with wood and other natural materials, from which the design has been taken. Click on a basket to view added products or progress you order. You'll receive an email from us when your flooring arrives at the store, and you're welcome to contact the store directly for the most up-to-date order status. Tapi Carpets & Floors has 5 stars! If you are not entirely satisfied, please return to your store of purchase with your invoice and receipt, and we will visit your property to assess the condition of your floor. Discussion in ' Carpet / Textile ' started by Tony Currie, Sep 28, 2020 . Dont be afraid to write too much and remember to attach any photos that relate to your complaint - it will help us to get a better picture of your concerns so we can assist you further. If you're experiencing any issues with your Tapi flooring that you would like to raise with us, take a look at our frequently asked questions below or contact our Customer Support team if you need further assistance. 0345 640 7350. Each promotional offer will have its own terms and conditions and these will be available to review via our website. A lower tog rating will transmit underfloor heating more efficiently. Buy TAPI BOOKCASE Bookcase Shelves at B&Q 100s of help & advice articles. If you are unclear about your rights or require advice, you can contact Citizens Advice Consumer Service on 0808 223 1133 or www.citizensadvice.org.uk. I look forward to the supply, and fitting, of my chosen carpet, in the fullness of time, to the same high standards. Inspiration for your home & garden. It's so quick and convenient! . Balvinder had a very welcoming manner and was extremely strong on customer service. Terms and conditions apply. Book a convenient appointment online. Your rights: it is our responsibility to supply you with goods and services which meet your consumer rights. Fret not! Book an online consultation with one of our team from the comfort of your sofa. The best option for a pet-friendly carpet is one with a short pile. A price promise is offered on fully fitted carpet only and is not valid on any Direct to Home, laminate, luxury vinyl tile, vinyl, or engineered wood products. Carpet roll stock is only available in selected Tapi stores. Easily bleachable in case you get stains and moths won't attack it. Broadly speaking, it should set out: What goods are returnable (or which are not) When you will offer a refund How customers can claim a refund, or make an exchange Your exchange rules How long it takes to receive a refund Any link to other websites is not an endorsement of such websites and you acknowledge and agree that we are not responsible for the content or availability of any such sites. Laminate and engineered wood flooring will be affected by moisture; wet mopping will likely damage the flooring beyond repair. All material contained on Tapi Carpets & Floors is provided without any or warranty of any kind. Neither we nor any fitting partner undertakes to carry out any redecoration, except where damage has been caused by that persons negligence. The 10 year fitting guarantee only applies with the full purchase of the Delivery & Care Package, carpet, accessories and underlay is made with Tapi Carpets and Floors and when your fitting service is arranged through Tapi Carpets and Floors with one of our recommended fitters. Available 7-days a week. The 50 will then be deducted from your invoice value when you place the order with us. Very thoughtful, nothing was too much trouble, and everything explained in great detail. For extra peace of mind, you might like to try Tapi's carpet care kit, which removes most household stains. 45 minutes. A carpet made from 100% polypropylene is stain resistant so any muddy paw prints or little accidents can be easily cleaned up. Tapi Carpets & Floors has 5 stars! Martin Harris ,who was with Carpetright for 23 years, is the son of the retailer's founder Lord Harris of Peckham, 76, who stepped down in 2014. TAPI Gothenburg Mouse Twist Carpet Offcut. Please check that the goods you received are the ones you ordered. Areas where foot traffic twist and turns are especially prone to changes in appearance. Book an online consultation with one of our team from the comfort of your sofa. Underlay also has a tog rating, so this could be a combination of a high tog carpet and a low tog underlay, or vice versa. It is the policy of Tapi Carpets & Floors Ltd to change the name of all products to ensure each has a unique name within our product ranges. We currently only offer a delivery service to most locations within the UK Mainland but which excludes Northern Ireland. Go for a shorter loop carpet as taller loops can sometimes snag on your pets' claws. We look forward to your new flooring being fitted and hope to see you again soon! Available 7-days a week, some evenings. To give you an idea, our cheapest carpets start from 4.99 per m2 and our charge for fitting carpet is 5.30 per m2, so it costs less than 240 to carpet a small 3x4 metre room (including underlay, door bars, and grippers). 1a Spur Road We'll always let you know if there's likely to be any delays to your order, and offer alternatives where possible. Recently. You can choose to spread your payments across either 12, 24, 36 or 48 months interest free instalments. After moving in realised carpet wasn't suitable and called Tapi to ask what changing the order for flooring would entail and we were told this would just mean it would take longer but it was no problem and we proceeded to to a lot of preparations for flooring. This may delay the original installation of your flooring whilst this work is undertaken. Book a convenient appointment online. Vinyl thatll rock your socks off! For further information please consult our floor care guide. The samples we display in our stores are intended to give a general impression of the colour and pattern of the carpet. Some of the bigger cuts of carpet are extremely heavy and it wouldnt be possible for the fitters to get the carpet inside your home if it wasn't cut down beforehand. Rest assured, we put your safety first. New paintwork and wallpaper are especially vulnerable and should be allowed to dry fully. Tapi carpet range. Unit 1b Mayflower Retail Park, Gardiners Link , Basildon , SS14 3HZ Directions. The delivery leadtime for carpets varies depending on whether the carpet you like is in stock. Get the best price and save money now. Its always a panic-inducing moment when you see that glass of red wine tip over in slow motion onto your plush cream carpet, but the quicker you act, the less chance there is of it staining. A selection of our products are available for Direct to Home delivery which is fulfilled via our 3rd party logistics partner.Should you purchase any of these products the following terms, in addition to the above, will apply. Available 7-days a week, some evenings. Save . One of the many ways we like to spread a bit of Tapiness is by ensuring our customers receive excellent service, at the best price for a beautifully fitted new carpet flooring. Receive the latest offers, promotions and Tapi news delivered straight to your inbox with our exclusive email newsletter. We believe this enhances the natural look and overall appearance of our floors. Answer a few questions and we'll recommend the best products for you. If you have any concerns that we have not met our legal obligations, please contact us via the contact page on our website. To arrange your refund, simply contact the branch where you placed your order, alternatively you can contact Customer Support via the Submit a Request button and if you supply your order details, they will put you in touch with the right person who can provide further assistance. Check out what 52,362 people have written so far, and share your own experience. Tapi Carpets & Floors. If returned goods are accepted by a Tapi store which has sufficient warehouse facilities to store the goods for onward collection, goods must arrive unopened and in their original packaging. Tapi offers all of the above, some are an extra charge. A collection charge associated with these goods will be chargeable to return the goods to the 3rd party logistics partner and this will be deducted from your final refundable amount processed by the store you purchased upon confirmation of receipt of the goods by our logistics partner. 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